castbyte.io / Shantelle
On the line 05 / 05 · AI receptionist

Never miss another call.

Shantelle answers your phone, books your appointments and phones you when something goes wrong. Day and night, in a voice your customers will like.

Book a free demoWhat she does
See her work // a real after-hours call

A missed call becomes a booked job.

9:47 pm, nobody in the office. Shantelle answers, takes the caller’s name, number and reason, emails an urgent summary, then phones the customer back and books the technician.

Client demo made for KCN Manufacturing. The caller and number are made up.

Shantelle answering an after-hours call
Job one // answers

Answers your phone.

Greets callers by your business name, answers common questions, takes messages and books appointments, then sends you a summary by WhatsApp and email.

Job two // calls out

Calls out for you.

Appointment reminders, wake-up calls and follow-ups, on a schedule you set. Fewer no-shows, fewer gaps in the day.

Job three // watches

Phones you when it matters.

If an inverter trips, a cold room warms up or a pump stops, Shantelle phones the right person and keeps trying until someone answers.

Built for // South African businesses

Made for the phones that never stop.

Factories, solar and electrical

Technician bookings, urgent fault calls routed to your on-call team, and alert calls when equipment fails.

Guesthouses and hotels

Booking enquiries, questions about rooms and directions, and wake-up calls for guests.

Clinics, salons and trades

Confirm tomorrow’s appointments, reschedule by voice and fill the gaps.

Offices and estates

After-hours reception, message taking and announcements to a list of people.

How it works // live in two weeks

Set up with you, tuned with you.

  1. We learn your business

    Name, hours, services and who to call.

  2. We give you a number

    Or you forward your existing one.

  3. Shantelle starts answering

    You get a summary of every call by WhatsApp and email.

  4. We tune her together

    For the first two weeks.

Honest and safe // POPIA

No pretending to be human.

Callers are told

Every caller hears that they are speaking to an AI receptionist.

Recording is your choice

Recording is optional and disclosed.

Built to follow POPIA

Your callers’ details are used only to serve your business.

Pricing // in rand

Per business, per month, plus usage.

STARTERR —

Inbound reception.

BUSINESSR —

Reception plus outbound reminders.

WATCHR —

Adds equipment monitoring and alert calls.

plans, prices, setup fee and contract terms to confirm

Harbour // cast it our way

Try Shantelle on your business line.

Book a free demo and hear her answer for your business.

Book a free demoBack to the voyage