Privacy notice.
How Castbyte (Pty) Ltd collects, uses and protects personal information on castbyte.io, in line with the Protection of Personal Information Act (POPIA).
DRAFT for review. This notice still has to be checked by an attorney before the site goes live.
Who we are
Castbyte (Pty) Ltd (registration number 2026/906696/07), trading as castbyte.io, is the responsible party for personal information collected through this website. Our Information Officer is Melville Healing, and we are registered with the Information Regulator.
You can reach our Information Officer at [email protected].
What we collect
- Details you send us through the contact form or by email: your name, email address, company and your message.
- Course enrolment details, when enrolment opens.
- Basic technical information your browser sends, such as page requests, needed to serve the site.
Why we use it
- To reply to you and to give you the quote, demo, course seat or updates you asked for.
- To run and secure the website.
We do not sell your personal information. We only send you marketing if you ask for it, and you can opt out at any time.
Our apps
Each of our apps (Family Homebase, PlayPlan, Allwater Fishing, the SME Suite and Shantelle) has its own privacy notice that explains what that app collects. Where children’s information is involved, we only collect it with a parent’s or guardian’s consent.
link each app’s privacy notice once published
Who we share it with
Only service providers who help us run the site and reply to you, such as email and hosting providers, under agreements that protect your information. Some of them may store information outside South Africa, and we only use providers that give adequate protection.
list of operators and hosting location to confirm
How long we keep it
Only as long as we need it for the reason you gave it to us, or as the law requires.
Your rights
- Ask what personal information we hold about you, and ask for a copy.
- Ask us to correct or delete it.
- Object to us using it, and withdraw consent.
- Complain to the Information Regulator (inforegulator.org.za).
Cookies
This site does not use advertising or tracking cookies.
update if analytics are added
PAIA manual
Our manual under the Promotion of Access to Information Act (PAIA) explains how to request records we hold. It is available on request from our Information Officer.
PAIA manual to be finalised and linked here
Last updated: [date to confirm]